Privacy Statement

PRIVACY STATEMENT


Rough Studios BV is a private limited liability company to Dutch law, Office at the Goudsesingel 48-50, 3011KC to Rotterdam is registered in the trade register of the Chamber of Commerce under number 57950792. 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 

With your permission, we may send you emails about our store, new products and other updates.

Rough Studios collects and processes no personal data that you do not voluntarily provide to us. We guarantee that our staff will hold on to strict security and confidentiality rules and assure you that the processing of your personal data is carried out in full respect of European and Dutch legislation and in particular the Act of 6 July 2000 containing rules on the protection of personal data (Data Protection Act).

Rough Studios processes your information for the following purposes:

The management of our customers: for example, we need to collect and use your personal information to provide you with our products or our services to deliver and to invoice to verify your credit, to keep you informed of the latest offers, novelties, activities and events by Rough Studios.

The evaluation of the efficiency of our services and their improvement for the benefit of our visitors and our clients;

The creation of internal statistical surveys and market research: for example, in order to assess the interest of our customers, as well as to the buying habits and trends of our customers, and to better the development of our products and our marketing strategies.

The sending of marketing communications: we may collect and use your data to send you advertising messages, such as e-mail messages, text messages and mailings by post. Please note that if you choose to receive text messages, the appropriate text messaging rates apply. We can also show advertisements on other websites, such as on social networks that you belong to, by activities or data that are collected on our websites to link to those far

SECTION 2 - CONSENT

How do you get my consent? 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

In accordance with the applicable law, namely articles 35 et seq. of the Netherlands in the data protection act, you have the right to access your personal data, to update them or their improvement. We strive to ensure that your personal data is updated, correct and complete. 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by mailing us at info@rough-studios.com or contacting us at: Rough Studios Goudsesingel 48-50, Rotterdam, ZH, 3011KC, Netherlands 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Your personal data may be transferred to processors who act in the name of or on behalf of Rough Studios with a view to processing operations in accordance with the purposes for which they were collected. Rough Studios ensures that processors guarantee the same level of protection as herself and a contractual guarantee that Rough Studios claims these processors will use the personal data only for the purpose permitted by you, with all the discretion and the required security.

Rough Studios will never sell, rent, share or distribute in any way your personal information to other persons or partnerships than those referred to in paragraph 1 or 2 of this article, unless legal provisions requiring. Rough Studios will never transfer your personal data outside the European Union, in countries that ensure an adequate level of data protection, in the sense of the law on the protection of personal data. 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

SECTION 5 - SECURITY 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

Access to personal data is limited to our employees who need to know this and who were trained in compliance with strict confidentiality rules in the processing of your personal data.

To ensure the safety and confidentiality of personal information that Rough Studios collects online, we use data networks protected, inter alia, by industry standard "firewalls" and by passwords. However, although we have tried to create secure, reliable websites that are worthy of the trust of our visitors, we remind you that the internet in general is not considered a fully secure environment, and consequently the confidentiality of personal data provided by you or material transmitted via our Web sites or via e-mail cannot be guaranteed by Rough Studios. Thus, we cannot guarantee the security of your personal data during their transit through the internet network.

COOKIES 

When you visit our sites, we don’t collect personal data that is not specifically, voluntarily and knowingly provided by you.

However, some information can be automatically registered by means of "cookies". This can be information such as browser type and operating system, as well as the date and time of the access. The "cookies" cannot be used to find out the identity of the user. A "cookie" is a small information file that is sent to your browser and that is stored on the hard drive of your computer.

For the processing of this information by Rough Studios to help to improve the content of its website, to make it more personal in relation to its visitors and to find out more about them and about the way they use the website, you have to give permission.

You can always come back to this and you can refuse these cookies and/or delete them at any time, by the parameters of your browser. This will not prevent you accessing the website, but it is possible that certain parts of the website do not work.

Necessary cookies:

Type Of Session ID  On the websites of Rough Studios is one specific cookie that is critical for the correct operation of the software (ASP.NET): ASP .NET _SessionId. This cookie is used to create a session ID to the user so that the user can identify the system itself as a unique and individual user, that is separate from all other visitors to the website. This information is not used or stored outside systems of Rough Studios and is kept only temporarily while the user pages of his account and other pages that require a unique and secure access, visit. This is a very important cookie because it would not be possible without this cookie to keep the acces safe.

SECTION 6 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@rough-studios.com or by mail at Rough Studios.